Order Tracking
How to track your LightSteps Pro order from checkout to doorstep.
Where to find your tracking
After your order is processed, you'll receive a confirmation email containing your order details and, once your package ships, a tracking number and link. Please check your inbox (and spam folder) for this message.
Quick steps
- Locate your order-confirmation email.
- Open the tracking link included once your order ships.
- Follow the carrier's updates for delivery status.
Haven't received tracking?
Orders typically process within 1–2 business days. If it's been longer and you haven't received shipping details, email [email protected] with your name and order date and we'll help locate it or connect you with the official merchant's fulfillment team.
Shipping & guarantee
Multi-bottle packages ship free within the U.S. Every order is covered by the 60-day money-back guarantee — even on empty bottles — per the manufacturer's policy.